Shipping
The tracking system shows that the package was delivered to its destination, but you did not receive the package. We do not offer refunds or reprints for orders marked as delivered. You can contact your carrier (i.e., USPS/ UPS, DHL, etc.) for exact details on the delivery, including GPS location.
Lost Packages
We happily resend orders or issue a refund if the package was returned to its sender or got lost during shipment when the address was valid and correct. Please visit our support portal here. Otherwise, we are sorry that any replacements, refunds, or credits for invalid address entries of the customers are not applicable.
Free Shipping of orders $50.00+
Free Domestic Standard Shipping - MIRELA & ASSOCIATES now offers Free Domestic Standard Shipping within the 48 contiguous U.S. states for merchandise orders $50.00+ (excluding taxes):
- 1. Place at least $50.00+ of eligible beauty4pros.com products in your Cart
- 2. Proceed to checkout.
- 3. Enter your Shipping Destination and Shipping Method at the Checkout.
- 4. Free Standard Ground Shipping will be applied to your order.
Transit Times
Our shipping providers are UPS and the US Postal Service for your convenience. If you have any special shipping requirements or instructions, please note this in the comment section at checkout. Please refer to our shipping table for delivery charges and transit times. Generally, orders should arrive within 2 - 8 business days for Standard method. Orders shipped via Standard method will be delivered by the US Postal Service or UPS. Orders shipped to a P.O. Box will be delivered by US Postal Service. We cannot ship 2nd Day Air or Next Day Air to a P.O. Box address.
All packages shipped by UPS are delivered Monday - Friday only. All packages via USPS are delivered Monday - Saturday.
Shipping costs are non-refundable for unclaimed, undeliverable or returned packages, unless the mistake was the result of our error.
Return shipping charges may apply for refused or unclaimed packages.
A signature may be required upon delivery.
Holiday Ordering - We highly suggest that you place your order at least 7-10 days before any major holiday to allow enough time for delivery.
Our warehouse does not ship orders the weekends or Holidays. Therefore, if you place an order after 1:00 P.M. Pacific Time on Friday, you may experience a delay between your order shipped
confirmation email and the actual shipment of your order.
International shipments will be shipped via USPS (World) or UPS (Canada and Mexico), depending on the type of the products ordered. We cannot internationally ship cologne, perfumes and other alcohol related items with USPS. This items will be shipped with UPS.
Unclaimed, Undeliverable or Returned Packages
Shipping costs are non-refundable for unclaimed, undeliverable or returned packages, unless the mistake was the result of our error. Items from undeliverable or unclaimed packages will be 100% refunded but the shipping cost will be deducted from refund even if the items shipped for free. Return shipping charges may apply for refused or unclaimed packages.
Shipping and Billing Addresses
Beauty4Pros.com allows you to ship to an address other than your billing address, however, we reserve the right to cancel or request more details if an order with different billing and shipping address is suspicious. We do require that you provide us with the billing address that match's your card institution's records. We recommend that you contact your card institution to update them with your approved secondary ship-to addresses. Please note that orders may be placed on hold or cancelled if we are unable to confirm the billing information with your credit card bank. If you are using an international credit card, we may require that you provide us with a signed authorization and proper identification to ship your products.
Returned Orders
If the orders are returned because of our fault we will fully refund the purchase or re-ship at no cost for the customer. If the orders are returned due not deliverable shipping address, refused or not being able to be delivered because of incorrect information provided by the customer we will deduct from the refund the initial shipping price even if the order was shipped FREE.